No Return Policy
Effective Date: 19 July 2024
1. Overview
Due to the nature of digital products, all sales are final. Once a purchase is completed and the product is delivered, we do not accept returns, exchanges, or provide refunds.
2. Digital Products Covered
This policy applies to all digital products sold through our platform, including but not limited to:
- Animated PowerPoint slides
- Presentation slides
- Animated characters
- Flyers and posters Design Service
- Resume / CV template
3. Reasons for No Return Policy
- Intangible Nature: Digital products cannot be returned in the same way as physical products.
- Intellectual Property: Once a digital product is downloaded, it is considered used and cannot be "returned."
4. Exceptions
We may consider exceptions to this policy in the following circumstances:
- Technical Issues: If there is a technical problem with the product that cannot be resolved, we may offer a replacement.
- Misrepresentation: If the product description significantly differs from what was delivered, we may consider a refund or exchange.
5. Customer Support
If you encounter any issues with your purchase, please Whatsapp us at +60174027596. We are committed to ensuring your satisfaction and will work with you to resolve any problems.
6. Policy Acceptance
By purchasing and downloading our digital products, you acknowledge and agree to this No Return Policy.